Frequently Asked Questions

How to Order?

1. Click the product you desire , then click "BUY NOW".
2. Click enter shipping address.
3. Put all the information that is needed and click continue to payment method and choose COD. Then click complete order and your done.
Make sure you enter your complete address with barangay, full name and complete contact number.

NOTE: PLS EXPECT A CALL FROM ONE OF OUR CUSTOMER REPRESENTATIVE TO CONFIRM YOUR ORDER & DETAILS.

Payment Options

We deliver nationwide via Cash On Delivery / COP.
We also accept BPI and BDO online transfer

Delivery Time

Please expect a text message from us once your order is ready.
Manila - 3 to 5 days
Provincial - 3 to 7 days

Cancellation

If you are not yet sure about your order or you order it for a mistake. You can cancel your order immediately.

We will give cancellation for 1-2 HOURS UPON PLACING YOUR ORDER. So make sure that you order a correct one and make it clear after you place your order.

In case you want to change or cancel you order, please let us know as soon as possible.

Do not hesitate to contact us with any questions, we are happy to help just message us on our

FB page :SMART SOLAR ASIASMS: +639380903453

Email:sales@smartsolarasia.com

Return Policy

Return and Change of Item Order is valid up to 7 days after you RECEIVED your parcel.

Take note that our sale price and free items cannot be refunded. To be eligible for a return, your item must be unused and in the same condition that you received it.

It must also be in the original packaging. For more questions kindly contact us on our FB Page or SMS.

We offer hassle free Cash on Delivery for most serviceable areas in the Philippines, we also have a simple refund policy should you wish to have your money back.

For questions and inquiries please email us at sales@supershopph.com or message us on Facebook (Smart Solar Asia)

Warranty Policy

UPON RECEIVING THE PRODUCT THE CLIENT MUST CHECK ALL THE ITEMS TO ENSURE ALL PRODUCT ARE IN GOOD CONDITION.

WE WILL REPLACE THE PRODUCT WITHIN PERIOD OF 3 - 6 MONTHS (depends on what itemyou bought) FOR FACTORY DEFECT ONLY, OTHER CAUSE OF DAMAGE DUE TO NATURAL DISASTER OR MAN MADE THE WARRANTY IS VOID.

Call us @+639380903453